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We have lined up a range of inspiring, eminent keynote speakers, insightful concurrent and plenary sessions, and lively panel discussions to explore the conference theme: 'Activity based funding into the future: Responsive. Relevant. Reliable.'

Keynote speakers

Louise Schaper

Dr Louise Schaper

Chief Executive Officer, Australasian Institute of Digital Health

Dr Louise Schaper is the CEO of the peak body for health informatics and digital health — the Australasian Institute of Digital Health (AIDH), which was formed from a merger between the Health Informatics Society of Australia (HISA) and the Australasian College of Health Informatics (ACHI), the institute calls on new members and fellows to join the digital health movement. Her appointment as CEO of Australasian Institute of Digital Health came on the back of 10 years of experience in, and applied passion for, health informatics.

With a background as an occupational therapist and a PhD on technology acceptance amongst healthcare professionals, Louise is a world leader in allied health informatics and is intimately connected to Australia's substantial health reform efforts, where e- health is a key enabler to achieving high quality, safe, sustainable and patient-centred care.

In addition to her leadership of HISA, Louise was on the Advisory Board for Stanford Medicine X 2013 conference, has been part of NEHTA's Clinical Leads team and previously chaired the E-Health International Advisory Group of the World Federation of Occupational Therapists.

Ezekiel J. Emanuel

Dr Ezekiel J. Emanuel

Vice Provost, Global Initiatives, Diane v.S. Levy and Robert M. Levy University Professor, Co-Director, Healthcare Transformation Institute, Professor, Health Care Management, and Medical Ethics and Health Policy, Perelman School of Medicine, University of Pennsylvania

Ezekiel J. Emanuel is the Vice Provost for Global Initiatives, the Diane v.S. Levy and Robert M. Levy University Professor, and Co-Director of the Healthcare Transformation Institute at the University of Pennsylvania.

From January 2009 to January 2011, Dr Emanuel served as a Special Advisor on Health Policy to the Director of the Office of Management and Budget and National Economic Council. Prior to that he was the founding chair of the Department of Bioethics at the National Institutes of Health from 1997 to August of 2011.

Dr Emanuel received his M.D. from Harvard Medical School and his Ph.D. in political philosophy from Harvard University. Dr Emanuel served on President Clinton's Health Care Task Force, the National Bioethics Advisory Commission (NBAC), and on the bioethics panel of the Pan-American Healthcare Organization.

He has published over 300 articles mainly on health care reform, research ethics, and end of life care in the New England Journal of Medicine, the Lancet, JAMA, and many other medical journals.

He has also authored or edited 15 books. His new book entitled Which Country Has the World's Best Health Care? was published in June. Dr Emanuel is the most widely cited bioethicist in history.

Sally Lewis

Dr Sally Lewis

National Clinical Lead, Value-Based and Prudent Healthcare NHS Wales / Honorary Professor, Swansea School of Medicine

Sally has front-line experience of primary care at its most challenging. She rebuilt a struggling GP practice into one of the most successful in South-East Wales giving insight into clinical leadership and business management requirements to serve a deserving local population with limited resources.

A career in medical-management, led to her appointment to Assistant Medical Director for Value-Based care in Aneurin Bevan University Health Board (2014). Current interests include the utilisation of Value-Based principles to allocate resources in publicly funded systems, patient outcome data and digital transformation.

Still practising as a GP, Sally is now National Clinical Lead for Value-Based and Prudent Healthcare and Honorary Professor at Swansea School of Medicine.

Tobias Wirén

Dr Tobias Wirén

Business Area Manager, Orthopaedic Surgeon, Capio Orthopedics, Sweden

Dr Tobias Wirén is a medical doctor and an orthopaedic surgeon at Capio St Görans hospital in Stockholm, Sweden. He has been head of department 2007-2018. Since 2017, Dr Wirén has been the manager of the Capio Orthopedics business area in Sweden covering five high volume arthroplasty units. Dr Wirén is involved in the development of the bundled payments for hip and knee procedure in Stockholm since 2009.

Tobias was a keynote speaker at the 34th annual Patient Classification Systems International conference held in Copenhagen in November 2019. His presentation was related to how his hospital implemented bundled payments for hip and knee procedures in Stockholm in 2009 and the challenges he had encountered.


James Downie

James Downie

Chief Executive Officer, Independent Hospital Pricing Authority

James Downie is the Chief Executive Officer of the Independent Hospital Pricing Authority (IHPA).

Prior to this James was the Executive Director, Activity Based Funding, leading the teams responsible for delivering the classification, costing and pricing functions of IHPA as well as the data acquisition activities.

He previously held roles with the Victorian Department of Health, the Royal Children's Hospital Melbourne and various technical and operational roles in the resources industry.

Julia Hume

Julia Hume

Executive Director, Data Analytics, Independent Hospital Pricing Authority

Julia Hume is the Executive Director of Data Analytics at IHPA. Julia leads the teams responsible for the functions of costing, pricing, data acquisition and IT infrastructure.

Julia has worked extensively on the National Hospital Cost Data Collection for both the public and private sectors. She has previously held roles across the health sector including working in health insurance and cancer research.

Julia has worked in the international development sector in several post-conflict countries.

Sarah Neville

Dr Sarah Neville

Director, Analytics, Independent Hospital Pricing Authority

Dr Sarah Neville is a statistician (Ph.D.) with a strong interest in health, research and leadership.

Dr Neville has been working in the Australian health system for seven years, setting the price of hospital services in order to make hospital funding more transparent and equitable.

Prior to this, Dr Neville completed a Ph.D. in mathematical statistics and is passionate about the power of statistics to inform evidence based policy, both in Australia and internationally.

Dr Neville's interests lie in health funding systems, Bayesian statistics and women in STEM leadership.

Panel facilitator

Sophie Scott

Sophie Scott

National Medical Reporter, ABC News, Adjunct A/Prof, University of Notre Dame

Sophie Scott is the National Medical Reporter at ABC News and was appointed Adjunct Associate Professor at the University of Notre Dame Medical School in 2020.

In addition to being a prominent public speaker and MC, Sophie has won numerous awards for excellence in medical and health journalism, including an Australian Museum Eureka award and multiple awards from various professional medical colleges.

Sophie's reports appear on the ABC News, the 7:30 program and ABC online. She has been a guest host on RN's Health Report and is a frequent guest on Richard Glover's ABC Sydney Drive program.

She is an ambassador for Bowel Cancer Australia, to raise awareness of cancer screening and Pain Australia.

She is the author of two books, Live a Longer Life, Roadtesting Happiness and writes a popular blog on positive psychology.

Panel session: Clinical perspectives of activity based funding

Alasdair MacDonald

A/Prof Alasdair MacDonald

Chair, Clinical Advisory Committee, Independent Hospital Pricing Authority

A/Prof Alasdair MacDonald (BMedSci, MBBS, FRACP, FRCP (London/ Edinburgh), AFRACMA, GAICD) is a Physician, working as a Director of Medicine in Tasmania, with a small private practice and a Clinical A/Prof at University of Tasmania. He is Chair of the Clinical Advisory Committee to the Independent Hospital Pricing Authority and on the Healthcare Homes Implementation Advisory Committee. He is a past RACP Board Member, President of the Adult Medicine Division and chair of Council. He is involved in Physician Training and a member of the National Examination Panel.

A/Prof MacDonald was awarded the College Medal for Service in 2015, he was a member of the National Lead Clinician Group and chaired the Tasmanian Lead Clinician Group. In the past Alasdair has served as President of Internal Medicine Society of Australia and New Zealand and on committees of both the ACSQHC and the NHPA.

Robert Herkes

Dr Robert Herkes

Chief Medical Officer, Ramsay Health Care Australia

Dr Robert Herkes commenced as Chief Medical Officer for Ramsay Health Care Australia in April 2021. He is a highly respected senior clinician and leader in intensive care medicine, with extensive operating and leadership experience in the development, evolution and provision of critical care services at both state and national levels.

Prior to commencing in this role, Dr Herkes was the Chief Medical Officer at the Australian Commission on Safety and Quality in Health Care, providing expert clinical advice to the wide range of programs managed by the Commission. Dr Herkes had a significant role in identifying areas for synergies, partnerships and new opportunities across the Australian health sector in collaboration with all health sector stakeholders, and providing leadership and education around the latest evidence on safety and quality in health care. Dr Herkes has also held positions as the Director of Intensive Care at both the Royal Prince Alfred Hospital and Strathfield Private Hospital.

Having worked clinically in both public and private hospitals, as well as contributing to national committees in jurisdictional and Commonwealth roles, Dr Herkes has a broad understanding of the Australian health care sector. He is committed to the improvement of health care from an organisational level to individual patient treatment and safety.

Dr Herkes, who completed his Bachelor of Medicine and Bachelor of Surgery at the University of Sydney, is driven to improve the delivery of health care to ensure it is evidence based, effective and efficient.

Linda Swan

Dr Linda Swan

Chief Medical Officer, Medibank Private

Dr. Linda Swan, Chief Medical Officer, has responsibility for the provision of clinical leadership across the company to ensure that all Medibank's health programs and initiatives are safe, high quality and aligned with any relevant clinical frameworks and standards. This includes ensuring that PHI products and services are designed to help improve health outcomes and that clinical governance processes across the company are best practice. The CMO is also the key spokesperson for the company on clinical matters, and manages key health stakeholders, particularly with the clinical professions and other medical providers. The governing the Medibank Better Health Foundation, which funds external research is included in the responsibilities of the CMO.

As the Chief Medical Officer for Medibank Private, Linda is uniquely positioned to support healthcare reform that can improve health outcomes, patient experience and the affordability of healthcare for all Australians. She is committed to applying evidence and insights from clinical practice to encourage continued improvement in our health system.

Linda's experience in a broad range of senior executive roles has shaped her understanding that a collaborative approach is required to effectively implement change in our health system and that sound governance is required to ensure the intended outcomes of health reform are realised.

As well as her CMO role with Medibank, Linda is a member of the Australian Digital Health Agency Safety and Quality Governance Committee and a Board member of the Australian College of Sports and Exercise Physicians.

Zoe Wainer

Dr Zoe Wainer

Director, Clinical Governance, Medical Director, Bupa Australia and New Zealand

Dr Zoe Wainer is the Director of Clinical Governance and Medical Director at Bupa Australia and New Zealand, Chair of the Board of Dental Health Services Victoria and a Director on the Board of the Victorian Responsible Gambling Foundation. Her passion and expertise in public health has driven formal and informal collaborations with the ICHOM and Harvard Business School in value based health care across multiple organisations and she has a continued advocacy focus on the importance of sex differences across health from basic research to health systems implications.

Zoe holds a Bachelor of Medicine, Bachelor of Surgery from Flinders University, and has a clinical background in cardiothoracic surgery and thoracic surgical oncology. She has a PhD and a Masters of Public Health from The University of Melbourne and is a graduate of the Australian Institute of Company Directors.

Cathy Jones

Cathy Jones

Chief Quality Officer, TLC Healthcare

Cathy Jones is the National Quality Manager for Healthscope, and on the Senior Leadership Team. She has 25 years' experience in public and private hospitals, with qualifications in Speech Pathology and an MBA. Cathy represents the private sector on several national committees for the Australian Commission on Safety & Quality in Health Care, lectures internationally in quality and risk management, and hosts the popular No Harm Done podcast.

Her areas of interest are person centred care, measurement of performance indicators and public reporting.

Panel session: Healthcare delivery and funding: Strategic view from Australia's health leaders

Fifine Cahill

Fifine Cahill

Assistant Secretary, Portfolio Strategies Division, (Cwlth) Department of Health

Ms Fifine Cahill is the Assistant Secretary, National Health Reform Branch. Responsibilities in this role include managing the National Health Reform Agreement, which is the key mechanism for the transparency, governance and financing of Australia's public hospital system, setting out how the Australian Government contributes funds to the states and territories for public hospital services and also all Australian Governments' commitment to a shared long-term vision for health reform. The branch is also responsible for the National Partnership on COVID-19 Response, through which the Australian Government is providing financial assistance to the states and territories for the additional health costs incurred in responding to COVID-19.

Ms Cahill joined the Department in 2006 and has worked in a variety of roles, including in Medical Benefits Division and Health Grants and Network Division. Prior to this, she worked at the Department of the Prime Minister and Cabinet. Her formal qualifications include Bachelor of Arts/Bachelor of Laws from the University of New South Wales and Executive Masters of Public Administration from the Australia and New Zealand School of Government.

Elizabeth Koff

Elizabeth Koff

Secretary, NSW Health

Elizabeth has held a number of Senior Executive roles within the NSW health system, across operational and policy portfolios. Elizabeth was appointed Secretary, NSW Health in 2016. As Secretary, Elizabeth is responsible for the management of the NSW health system ($29 billion budget and 122,000 FTE) and setting strategic direction to ensure NSW continues to provide exceptional healthcare, research and education. Elizabeth is an Adjunct Professor at the University of Technology Sydney, a Member of the Australian Institute of Company Directors (AICD), NSW President of the Institute of Public Administration Australia (IPAA) and a member of Chief Executive Women.

Lynne Cowan

Lynne Cowan

Deputy Chief Executive, Commissioning and Performance, SA Health

Lynne Cowan is the Deputy Chief Executive, Commissioning and Performance in the Department for Health and Wellbeing and has over 20 years' experience in the South Australian health sector, including Executive roles within the Department and health services.

Lynne has extensive experience in health management, leadership and system reform, and has led the successful delivery of complex systems planning and design, both in the Department and in a hospital setting, including clinical policy development and clinical engagement strategies to enable effective change. As Deputy Chief Executive, Lynne leads a range of areas with a key interface with the Local Health Networks including the areas of commissioning, purchasing, health services programs and funding, safety, quality and clinical risk management, and a new area of development in implementation science.

Plenary speakers

Shane Solomon

Shane Solomon

Chair, Independent Hospital Pricing Authority

Shane Solomon has over 30 years of international and national healthcare management expertise. Shane currently provides health strategy and advisory services and has non-executive director roles. Prior to this he was the founding Managing Director of Telstra Health, a new eHealth business within Telstra.

Shane was KPMG's Partner in Charge, Healthcare. In this role, he worked with state and Australian Governments, along with private sector health organisations.

Shane was the Chief Executive of the Hong Kong Hospital Authority, managing Hong Kong's 57,000 public hospital staff. During his five-year tenure, he implemented significant funding and service quality reforms, including a casemix pay for performance model and the ongoing development of a comprehensive integrated e-health system.

In Victoria, Shane was Under-Secretary of Health at the Department of Human Services (as it then was) where he was responsible for managing the funding system (including casemix) for Victoria, and performance and governance of Melbourne metropolitan health services. He was responsible for developing the Hospital Admission Risk Program and governance reforms to Victoria's public hospital system.

Shane was the first Group Chief Executive Officer of the integrated Sisters of Mercy Victorian hospital and aged care services group, merging public hospitals, private hospitals, aged care services, and palliative care services into a single new organisation and expanding the Sisters of Mercy mission from five entities to 12.

Stephen Duckett

Prof Stephen Duckett

Director, Health Program, Grattan Institute

Stephen Duckett is Director of the Health Program at Grattan Institute. He has a reputation for creativity, evidence-based innovation, and reform in areas ranging from the introduction of activity-based funding for hospitals, to new systems of accountability for the safety of hospital care. An economist, he is a Fellow of the Academy of the Social Sciences in Australia and of the Australian Academy of Health and Medical Sciences.

Emily Kirkpatrick

Dr Emily Kirkpatrick

Deputy Chief Public Health Officer / Deputy Chief Medical Officer, SA Health

Dr Emily Kirkpatrick is the Deputy Chief Medical Officer at SA Health, in addition to the Deputy Chief Public Health Officer as part of the COVID-19 response. Dr Kirkpatrick's background is in primary care as a General Practitioner with expertise in population health and preventative healthcare. She is a strong advocate for primary care reform and developing innovative care delivery models that create an integrative multi-disciplinary approach. Dr Kirkpatrick assisted in the vision, design, development and operationalisation of South Australia's COVID-19 quarantine pathways, providing clinical oversight of the wellbeing based Medi-Hotel quarantine model. In addition, she has overseen the employment, training and integration of general practitioners within SA Health as part of the public health response, advocating for the role of primary healthcare to support the COVID-19 operations in South Australia.

Matt Page

Matt Page

Principal Project Officer, Telehealth Program, Clinical Excellence Queensland

Matt Page is an internationally recognised subject matter expert in telehealth and the delivery of healthcare services through virtual means. With over two decades of clinical and service improvement experience in public health, Matt has led a range of system-level redesign initiatives for Queensland Health. He is a keen advocate for equity of access and believes telehealth and virtual care models are essential to achieving the objectives of the National Health Reform Agreement and the future of sustainable high-value healthcare delivery. Matt is an enthusiastic communicator and enjoys any opportunity to share ideas and perspectives. He holds qualifications in Health Service Management, Health Services Innovation, and Nursing.

Lucas de Toca

Dr Lucas de Toca

Assistant Secretary, (Cwlth) Australian Department of Health, COVID-19 Primary Care Response Team

Dr Lucas de Toca is a doctor and public health expert focussing on health systems improvement and health equity. Lucas currently works as the Assistant Secretary in the Australian Department of Health, leading the COVID-19 Primary Care Response.

Outside of COVID-19 work, he is an Assistant Secretary in the Indigenous Health Division of the Department, where he is responsible for Aboriginal and Torres Strait Islander child, family and sexual health policy, sector and stakeholder engagement, and the development of the next National Aboriginal and Torres Strait Islander Health Plan in the context of the refreshed Closing the Gap agreement. Previously, he was leading the taskforce addressing the syphilis outbreak in Aboriginal and Torres Strait Islander communities.

Prior to his work in the Commonwealth he worked for nearly five years as the Chief Health Officer at Miwatj Health, the regional Aboriginal Community-Controlled Health Service for East Arnhem Land. He also teaches at the University of Melbourne, where he is an Honorary Senior Fellow within the Department of Medical Education of the Melbourne Medical School.

Selwyn Button

Selwyn Button

Registrar, Office of the Registrar of Indigenous Corporations

Mr Selwyn Button is a Gungarri man from southwest Queensland, raised in Cherbourg.

Mr Button has extensive experience in Queensland health and education sectors. From 2014 to 2018 he was Assistant Director-General of Indigenous Education in state schools, where he oversaw significant improvements in outcomes for Aboriginal and Torres Strait Islander students. Prior to that he was CEO of the Queensland Aboriginal and Islander Health Council (QAIHC); chairperson of the Aboriginal and Torres Strait Islander Community Health Service Brisbane Limited; and director of the Indigenous health policy branch within Queensland Health. He is a former teacher and worked as a Queensland police officer.

Concurrent presenters

Louise Fisher

Louise Fisher

Director, Collaborative Commissioning, NSW Health

Louise worked as a registered nurse for many years in Australia and the United States before branching out into health management within Queensland Health. She held several senior executive roles across operational and policy portfolios, including Senior Director for the Office of the Director General and Executive Director of Surgery for the Gold Coast Health Service District.

From 2013, Louise led a national program of work sponsored by the Australian Health Minister's Advisory Council to implement standardised elective surgery waiting time categorisation across Australia.

In 2016 Louise was appointed Director, Systems Integration Monitoring and Evaluation (SIME) within NSW Health. Louise was responsible for managing a team that specifically uses linked data to monitor and evaluate strategic programs for NSW Health, including Integrated Care, the National Disability Insurance Scheme transition in NSW and the Social Impact Investment scheme. Louise also led a large scale project (Lumos) linking general practice data to hospital administrative data sets across NSW. This was the first time this had been done at scale in Australia.

In 2019 Louise was appointed Director, Collaborative Commissioning. Collaborative Commissioning is a whole of system approach to incentivise local autonomy and accountability for delivery of patient centred and outcome focused care in the community. It aims to help support the shift of care away from acute services to the community where clinically appropriate.

Owen Cho

Owen Cho

Data Scientist, Health Policy Analysis

As an award-winning data visualisation practitioner and a certified Shiny developer, Owen has an expertise in communicating data products such as statistical modelling or machine learning with diverse stakeholders. Since joining Health Policy Analysis (HPA) in 2018, he has used his talent in the context of public healthcare by leading projects for projection, costing, health needs indices, and other data analysis. With highly advanced R skills, he successfully delivered training sessions to several clients of HPA.

His strength is coming from the combination of academic/professional business background and data analytics technical skills. Having graduated at the top undergraduate business degree cum laude at Seoul National University, Owen went on to complete his MBA from the Cambridge Judge Business School. During his professional career, he has accumulated 10 years of experience in business strategy, data analytics and project management across a number of well-known consumer electronics and appliance companies. Over this time Owen built experiences in strategy formulation, business case development and cost analysis. He has extensive experience in designing, developing, and applying various statistical modelling tools in corporate environments.

Nicole Payne

Nicole Payne

National Health Information Services Manager, St Vincent's Health Australia

Nicole is a dedicated and authentic health care leader with more than 20 years' experience in Private and Public Health specialising in Health Information Management, Hospital Revenue Management, Health Fund Contracts and Management of Patient Information (PAS) Systems.

Nicole completed a Bachelor in Health Information Management and a Masters in Health Administration from LaTrobe University and works at St Vincent's Health Australia. Nicole is currently seconded to the SVHA EMR Project as the PAS and Billing Lead.

Nicole is passionate about health data and how it drives improvements in clinical care to improve the health of patients and efficiencies within hospitals. Nicole is driven by implementing solutions and finding opportunities for our hospital business needs, business processes, health IT systems and people.

Jo-Anne Thompson

Jo-Anne Thompson

Director of Clinical Quality, Safety & Risk, St Vincent's Health Australia Private Hospitals

Jo-Anne Thompson is the Director of Clinical Quality, Safety & Risk for St Vincent's Health Australia (SVHA) Private Hospitals. She is a Registered Nurse with over 30 years' experience in management roles in private hospitals and corporate services, specialising in quality and risk management, policy and strategy development, and clinical informatics systems, with a previous focus on Perioperative Services and Infection Prevention and Control. She is motivated by developing teams to achieve consistent, leading best practice based on current guidelines and informed by accurate data.

Kevin Quinn

Kevin Quinn

Senior Health Economist, Health Information Systems, 3M

Kevin Quinn is a Senior Health Economist with 3M Health Information Systems, specializing in the application of patient classification methodologies to improve value in health care systems. Before joining 3M in 2017, he was Vice President, Payment Method Development, at Xerox State Healthcare, where he designed payment methods now used by state government programs in California, Mississippi, Montana, North Dakota, Rhode Island, and South Carolina and led studies of hospital outcomes in Texas and Rhode Island.

Kevin's 2016 article, "The 8 Basic Payment Methods in Health Care" (Annals of Internal Medicine) provides a framework for understanding payment methods for all provider types in all countries. Kevin's analyses have also been published by Health Affairs, the U.S. Congressional Budget Office, Canadian Medical Association Journal, HFM: Healthcare Financial Management, Journal of Ambulatory Care Management, Health Care Financing Review, and Journal of Emergency Medical Services. Previous employment included the United States Senate, the Congressional Budget Office, The Wall Street Journal, Abt Associates, and the Saskatchewan (Canada) Department of Health. For the past 21 years, Kevin has also been a paramedic at St. Peter's Health in Helena, MT, in charge of patient care on thousands of emergency calls.

Renee Porter

Renee Porter

Acting Manager, Classifications, Independent Hospital Pricing Authority

Renée is a Classification Manager at the Independent Hospital Pricing Authority (IHPA). Renée is a project lead in classification refinement and works across the emergency, admitted and non-admitted classifications. She works closely with the Australian Institute of Health and Welfare to develop the metadata used to report hospital activity.

Prior to her role at IHPA, she worked as a Clinical Coding Educator and Auditor at several Local Health Districts in NSW. Renée was responsible for clinical engagement and documentation improvement and the ongoing professional development of clinical coders. She holds a Master of Health Information Management and a Bachelor of Science.

Heon Lee

Heon Lee

Acting Technical Manager, Acute Care Classifications, Independent Hospital Pricing Authority

Heon is an Acting Technical Manager of Acute Care Classifications at the Independent Hospital Pricing Authority. Heon has been involved in the technical development of the acute care classifications (AR-DRG and the underpinning ICD-10-AM/ACHI/ACS classifications) and AN-SNAP classifications. His work focuses on performing statistical analyses and communicating the findings with various working groups to progress the development of classification systems.

Anne Elsworthy

Anne Elsworthy

Director, Acute Care Classifications, Independent Hospital Pricing Authority

Anne has a background as a Health Information Manager working in a variety of managerial roles in the public hospital system before moving into classification development.

Prior to joining IHPA she managed several editions of the diagnosis and intervention classifications used for admitted care in Australia (ICD-10-AM/ACHI/ACS).

At IHPA Anne has worked on the development of several of IHPA's classifications before moving in to her current roles as Director of Acute Care Classifications where she manages the development of both AR-DRGs and ICD-10-AM/ACHI/ACS.

She also continues to participate on committees for international health classification development through the World Health Organization's Family of International Classifications (WHO-FIC) network.

Ning Ding

Ning Ding

Acting Senior Technical Advisor, Independent Hospital Pricing Authority

Dr Ning Ding is the Acting Senior Technical Advisor of Acute Care Classifications (ACC) at the Independent Hospital Pricing Authority (IHPA).

Prior to this role, Ning worked as the Technical Manager of ACC. Over the past 3.5 years, Ning has been working on the analytics and evolving statistical methodologies in the development of the AR-DRG classification.

Before joining the ACC section, Ning worked as a Data Analyst in Data Acquisition section at IHPA. She also holds a Ph.D. in Banking and Finance from the University of New South Wales and has published papers in a number of leading academic journals.

Cameron Lee

Cameron Lee

Acting Manager, Classifications, Independent Hospital Pricing Authority

Cameron is a Classification Manager at the Independent Hospital Pricing Authority (IHPA) working across the mental health and teaching, training and research classifications. Cameron has experience working in the public healthcare sector in both Australia and the UK.

Prior to joining IHPA, Cameron worked at NHS Improvement in the UK, coordinating national system improvement projects for corporate services. In addition to this he has previously worked for NHS North West London, to support the roll out of an integrated urgent care system for local services.

Jennifer Nobbs

Jennifer Nobbs

Head of Advisory-International, Pacific Knowledge Systems

Jennifer is the Head of Advisory-International for PKS. Based in the UK, she is responsible for engaging with new and existing markets across the healthcare services industry to provide analytical insights and software tools which support better clinical decision making, operational efficiency, quality of health data and quality of patient care.

Jennifer has 16 years' experience in developing and leading strategies and priorities across government, non-government and private sectors and a range of policy settings in Australia and the UK, with a focus on healthcare.

Prior to joining PKS, Jennifer ran her own advisory firm in the UK, consulting on health policy, data and funding systems to government and the private sector internationally, including in Ireland, the UK, Singapore and Australia.

Until 2018 she was the Executive Director of Activity Based Funding at the Independent Hospital Pricing Authority in Sydney. There she led the teams which set the national pricing structure for public hospital services. She led the integration of safety and quality measures into national hospital funding, translating research and policy into practical change, as well as the development of new classification systems for mental health, non-admitted and emergency care involving large-scale clinically driven studies in major hospitals.

As a NSW ministerial staffer, Jennifer drove the establishment of the NSW Mental Health Commission, and led health departmental work on national mental health, drug and alcohol and homelessness strategies across public, private and non-governmental sectors, connecting policy, research and grass-roots programmes to implement change. Preceding this, Jennifer worked in the NSW Ministry of Health and the UK Civil Service, as a policy advisor and legislation manager within the Ministry of Justice.

Nikita Khanna

Nikita Khanna

Program Manager, Centre for Health Economics Research and Evaluation, University of Technology Sydney

Nikita Khanna is the Program Manager for the Centre of Research Excellence in Value-Based Cancer Care and a PhD student at CHERE. Nikita has previously worked with NHMRC, CTC of the University of Sydney, and holds a Master in Economics from the University of Sydney.

Lutfun Hossain

Lutfun Hossain

Research Fellow, Centre for Health Economics Research and Evaluation, University of Technology Sydney

Lutfun Hossain is a Research Fellow at CHERE. She is a health services researcher.

Lutfun started her career as a pharmacist working in both a community and hospital setting. She completed a Master of Pharmacy (Research) at the University of Technology Sydney where she explored factors that influence the implementation of health services in a community pharmacy setting. During this time, she was involved in teaching students, was a recipient of the UTS Chancellor's Research Scholarship, published scientific publications in peer-reviewed journals and presented abstracts at several international conferences.

Prior to CHERE, Lutfun worked as a clinical product specialist at NPS MedicineWise where she contributed to the development of national programs to improve the quality use of medicines and medical tests.

Gordon Moore

Dr Gordon Moore

Senior Medical Director, Health Information Systems, 3M

Dr Gordon Moore is the Senior Medical Director of Clinical Strategy and Value Based Care for 3M Health Information Systems. In this role, he bridges the intersections of quality, technology, policy, payment, data, measurement, and workflow. His interest and work in quality improvement has led to many roles including: founding board member of a physician-hospital organization, quality officer, faculty with the Institute for Healthcare Improvement, co-leader of quality improvement initiatives with the New York City Department of Health & Mental Hygiene, Washington State Department of Health and managed care organizations.

Dr Moore has prototyped radically redesigned primary care practice and started a non-profit to support other clinicians interested in this model, he has worked with innovative EMR and telemedicine startups, and throughout all of this continues to pursue those factors that make it easier for clinicians to deliver consistently excellent health care.

Prabhu Sivabalan

Prof Prabhu Sivabalan

Associate Dean, External Engagement, University of Technology Sydney

Prabhu is a Professor of Management Accounting at the UTS Business School and leads the Financial and Performance Transformation in Healthcare Group, a collaboration between NSW Health and the UTS Business School.

He has published research in costing, budgeting, and financial controls globally in leading academic and practitioner journals, and also externally advised or trained organisations regarding their costing/budgeting processes, including NSW Health, Citigroup, 7Media, and CSR.

He was also the external independent reviewer of version 4 of the Australia Hospital Patient Costing Standards.

Prabhu has worked extensively in the healthcare costing space over the past 5 years, conducting research and capability building in the space of healthcare costing, its design and use, and performance relation.

Mark Mackay

Prof Mark Mackay

Professor, Health Service Management, University of South Australia

Mark is the inaugural Professor in Health Service Management at the University of South Australia and holds a visiting research fellowship at the University of Adelaide. Prior to joining the University of South Australia, Mark was the Professor and Head of Health Care Management at Flinders University. Mark has more than 25 years of experience in the application of multi-disciplinary applied research and strategic projects in various industries, including health, education and economic development. Mark has a particular interest in the application of data and modelling to improve decision-making in the health and education, and is particularly interested in helping those studying health care management to realise the potential to use data and information to improve the health system, and has been fortunate to work with students from around the globe.

As well as his academic work, Mark is a director of Complete the Picture Consulting Pty Ltd and is a member of the Country Health Gift Fund Health Advisory Council Inc, Secretary of the Society for Health Administration Programs in Education Inc. (SHAPE), a council member of the South Australian branch of the Health Informatics Society of Australia (HISA), a council member of the South Australian branch of the Australasian College of Health Service Management. Mark is also a Fellow of the Australasian College of Health Service Management.

Sashi Nimmagadda

Sashi Nimmagadda

Costing Analyst, Hospital Costing, Independent Hospital Pricing Authority

Sashi Nimmagadda is a Costing Analyst in the Hospital Costing Section at the Independent Hospital Pricing Authority, with a background in clinical allied health services and cost data analysis.

Divyani Bhatnagar

Divyani Bhatnagar

Technical Manager, Hospital Costing, Independent Hospital Pricing Authority

Divyani Bhatnagar is a Technical Manager in the Hospital Costing Section at the Independent Hospital Pricing Authority, with a background in actuarial and data analytics.

Natalie Bryant

Natalie Bryant

Director, Classifications, Independent Hospital Pricing Authority

Natalie Bryant is a proud Yuin woman from the south coast of New South Wales. She has worked at the Independent Hospital Pricing Authority since 2012 and currently holds the position of Director, Classifications. Prior to this, she was the Director, Non-Admitted Care and was responsible for a national non-admitted care costing study to inform the development of a new classification for non-admitted care.

Natalie has nine years' experience working with health classifications at both the Commonwealth and state level. Natalie has previously worked in NSW Health in Activity Based Management managing the non-admitted and mental health care work programs.

Deniza Mazevska

Deniza Mazevska

Director, Health Policy Analysis

Deniza is a consultant in policy and planning in health, leading projects with a significant impact on health services planning, delivery, management, and funding within Australia and internationally.

She has been a consultant for 15 years, the last 12 with Health Policy Analysis, an organisation focussed on using evidence to develop policies and strategies for governments and other health organisations. Deniza's areas of expertise include activity based funding and management, evaluation, measuring quality and safety, and creating and using health information.

Prior to consulting, Deniza held senior positions in government in Australia in performance evaluation and funding. Since 2014 Deniza has been a member of the Patient Classification Systems International (PCSI) executive committee. The PCSI is dedicated to promoting coordination and cooperation amongst professionals who use the patient classification systems around the world.

Kristy Perkins

Kristy Perkins

Allied Health Workforce Development Officer, West Moreton Health

Ms Perkins is an Allied Health Workforce Development Officer at West Moreton Health with significant experience in workforce re-design and a specific interest in digital optimisation to inform the business of healthcare. Ms Perkins was instrumental in the development of the Allied Health National Best Practice Data Sets and is leading the implementation of allied health business intelligence tools, utilising ieMR data at West Moreton Health. Ms Perkins has more than 10 years clinical and health leadership experience supported by Post Graduate Health Service Management and Business Administration study.

Debra Pearce

Debra Pearce

Clinical Documentation Specialist, Ballarat Health Services

With a background as a Registered Nurse, Deb stepped into a newly created role as a Clinical Documentation Specialist (CDS) in August 2019. Deb has an Emergency Department acute care background and during her time with Ballarat Health Services has implemented many projects to improve patient safety and quality. Deb provides education to a broad range of clinical staff on the relationship between good documentation, quality coding and ABF data. Being an RN, the education is peer to peer, Deb relates to the clinicians caring for the patients and the scenarios that have been documented. Deb has been a trusted and well respected clinician at Ballarat Health Services which has made her transition to the role as a CDS very positive for all involved.

Joanna Forteath

Joanna Forteath

Clinical Documentation Specialist, Ballarat Health Services

Jo has a background as a Registered Nurse and stepped into a newly created role as a Clinical Documentation Specialist (CDS) in August 2019. Jo has worked in the acute care setting and has assisted Ballarat Health Services implement patient safety projects while working in the quality department. Jo provides education to clinicians highlighting the relationship between good documentation, quality coding and ABF data. Being an RN, the education is peer to peer, Jo relates to the clinicians caring for the patients and the scenarios that have been documented. Jo has been a trusted and well respected clinician at Ballarat Health Services which has made her transition to the role as a CDS very positive for all involved.

Kristiina Kahur

Dr Kristiina Kahur

Chief Executive Officer, Nordic Casemix Centre

Kristiina Kahur (MD, MPH) is CEO of Nordic Casemix Center. She has been working with the casemix systems since 2007 and has shared her experiences and knowledge in the Estonian Health Insurance Fund, the Finnish national DRG-Centre (within FCG Consulting Ltd.), and as a freelance consultant in casemix systems in several different countries.

Kristiina is a member of the Executive Committee of Patient Classifications Systems International (PCSI) which she joined in 2010.

Jacqui Curley

Jacqui Curley

Coding Manager, Healthcare Pricing Office, Health Service Executive, Ireland

Jacqui Curley is the Clinical Coding Manager, within the Hospital In-patient Enquiry (HIPE) at the Healthcare Pricing Office, Ireland. In this role at national level the focus of her work is with ICD and DRG classifications, data quality and audit. Jacqui's background is in clinical coding and management of coding services. Jacqui has extensive experience developing audit and data quality tools and associated training. She has developed, along with the HPO IT team, The HIPE coding Audit Toolkit (HCAT) which is internationally recognised as a unique and valuable tool for clinical coding audit. She has worked on clinical coding projects internationally in Lithuania, The Czech Republic and Australia on audit and training. Jacqui sits on a number of committees including the HIPE Governance Group, the Irish Heart Attack Audit Governance Committee, the Sepsis Steering Committee and the PICQ Advisory Board for Ireland. Jacqui leads on the development of Irish Coding Standards and the HIPE Data Quality Strategy.

Kylie Holcombe

Kylie Holcombe

Coding Auditor, Ballarat Health Services

Kylie has worked as a Health Information Manager and Coding Auditor for over 30 years. In August 2019, Kylie lead a project to launch a clinical documentation improvement (CDI) program at Ballarat Health Services. This program has seen improvements in coding, clinical data and ABF. It has also results in better clinical engagement in discussing issues that impact on documentation, coding and ABF.

Glenn Krauss

Glenn Krauss

Chief Executive Officer and Founder, Core-CDI

Glenn Krauss is well-recognized and respected subject matter expert in the revenue cycle with a specialized emphasis and focus upon collaborating and working closely with physicians in promoting, advocating for, educating and achieving sustainable improvement in clinical documentation that accurately reflects and reports the communication of fully informed coordinated patient care. His experiences include working with a wide variety of healthcare systems spanning the entire spectrum ranging from critical access hospitals, community hospitals, Federal Qualified Healthcare Centers to large academic medical centers and fully integrated healthcare systems. He possesses twenty-five plus years of progressive practical hands on experience in clinical coding and documentation improvement, subscribing to the philosophy that quality of medical record documentation strongly correlates with overall quality of care achieved and the overall achievement of a high performing revenue cycle. Glenn has demonstrated the unique skill sets and core knowledge of principles and standards in best practices of clinical documentation, effectively and successfully driving physician engagement through proven strategies that create and foster a sustainable model for clinical documentation improvement. What sets Glenn apart in the clinical documentation improvement arena is the recognition of clinical documentation effectiveness, accuracy, completeness, and contextual consistency as fundamentally integral and intertwined with all components of the revenue cycle. Glenn is a professional speaker, sought after for speaking engagements throughout the country on a wide variety of cutting edge thought provocative clinical documentation improvement topics and subjects.

Julia Conway

Julia Conway

Technical Manager, Pricing, Independent Hospital Pricing Authority

Julia works in the Pricing section in the Data Analytics branch at the Independent Hospital Pricing Authority, with a focus on developing the costing and pricing models for the Australian Mental Health Care Classification. She has a background in economics, finance and health management, including experience working with various NSW Health executives at the Ministry of Health, Local Health District and hospital level.

Amanda Lieu

Amanda Lieu

Technical Analyst, Pricing, Independent Hospital Pricing Authority

Amanda Lieu works in Pricing section of the Data Analytics branch at the Independent Hospital Pricing Authority. Her work focuses on developing the costing and pricing models for block-funded small rural hospitals. She also has previous experience working on the activity based funding models underpinning the National Efficient Price, in particular for the non-admitted activity stream.

Samuel Webster

Dr Samuel Webster

Director, Pricing, Independent Hospital Pricing Authority

Samuel is the Director, Pricing at the Independent Hospital Pricing Authority, where he leads a team of mathematicians and statisticians to develop the pricing models which are used to determine the Commonwealth contribution to public hospital funding.

Samuel has been with IHPA since 2014, in his previous roles he lead the delivery the National Efficient Cost for small rural hospitals in 2015 and the National Efficient Price for ABF 2016 and 2017. Prior to IHPA, he was a mathematics research fellow with the Institute for Mathematics and Its Applications (IMIA) at the University of Wollongong.

Suraj Rasakulasingam

Suraj Rasakulasingam

Manager, Data Analytics, Australian Commission on Safety and Quality in Health Care

Suraj provides leadership to the Commission's analytical team and is responsible for data management procedures, analytic methodology and overseeing complex analyses on a range of health datasets.

Suraj has extensive expertise in developing, validating and reporting health system performance measures, specifically those relating to patient safety and quality.

Amanda Walker

A/Prof Amanda Walker

Specialist, Palliative Medicine, Senior Clinical Director, Australian Commission on Safety and Quality in Health Care

Associate Professor Amanda Walker is a Specialist in Palliative Medicine in the Southern Highlands of NSW who has led state-wide work in End-of-Life Care and Diagnostic Error at the Clinical Excellence Commission in NSW.

Her work as a Clinical Director at the Commission has primarily focused on the development of Clinical Care Standards, resources to support clinicians and managers addressing hospital acquired complications, and supporting clinicians to provide comprehensive care.

Acknowledgement of Country and educational session

Waylon Boney

Uncle Waylon Boney


Uncle Waylon Boney is a Senior Aboriginal lore man from the Kamilaroi Language group and through his family, Wanaruah with connection to Ngemba Country. He is the founder of Gurrawin; an Indigenous Organisation that promotes cultural education around NSW and works with vulnerable youth and adults in community. In the western education system, he is 1 of 8 Australians in 2020 with a certified qualification on the Professional Practice of Aboriginal Lore and Culture. He encourages everyone (Indigenous or non-Indigenous) to learn the stories of the oldest culture in the world in order to better understand how to love Gunni Thakkun (Mother earth) and look after one another.

Leanne King

Aunty Leanne King


Aunty Leanne King is a Senior Aboriginal lore woman from the Dharug language group. She has worked as an Aboriginal scholar and a university lecturer/coordinator and program manager. Located in Darkinjung Country close to Yengo National Park, in the Lower Hunter Valley, she now lives on a 160 acre bush property owned and managed by Aboriginal people who seek as far as possible to live by traditional cultural values. Her aim is to help provide wonderful insight on how to live Aboriginal traditions in NSW.

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